Privacy policy

At VEXO ("we", "us", or "our"), we are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and what rights you have.

Information We Collect

When you visit or make a purchase from vexowell.com, we may collect:

  • Personal identification information — name, email address, shipping address, phone number
  • Payment information — processed securely through our payment providers (we do not store card details)
  • Device and usage data — IP address, browser type, pages visited, time spent on site (via cookies and analytics tools)

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer service inquiries
  • Send marketing communications (only with your consent)
  • Improve our website and customer experience
  • Comply with legal obligations

Sharing Your Information

We do not sell your personal data. We may share it with trusted third parties only as necessary to operate our business, including:

  • Shipping carriers — to deliver your orders
  • Payment processors — to handle transactions securely
  • Marketing platforms — such as email service providers (with your consent)
  • Analytics providers — such as Google Analytics

All third parties are required to handle your data in accordance with applicable privacy laws.

Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser at any time.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time
  • Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at [your support email].

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@vexo.com